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Executive Team

  • Jandel Allen-Davis, MD President and CEO

    Jandel Allen-Davis, MD is the President and CEO of Craig Hospital in Denver, Colorado, a world-renowned rehabilitation hospital that exclusively specializes in the neuro-rehabilitation and research of patients with spinal cord and traumatic brain injuries.

    Dr. Allen-Davis was the vice-president of Government, External Relations and Research for Kaiser Permanente Colorado from 2009-2018. In that role she led the organization’s government relations and regulatory affairs, community relations and community benefit investment, clinical research activities, stakeholder engagement, communications, and advertising and marketing functions.

    Dr. Allen-Davis is board certified in obstetrics and gynecology and was in active practice for 25 years. A graduate of Dartmouth College and Dartmouth Medical School, Dr. Allen-Davis completed her residency at Thomas Jefferson University Hospital in Philadelphia.

    Dr. Allen-Davis is an active participant in the community and currently serves on the boards of Denver Botanic Gardens, the Denver Metro Chamber of Commerce, National Jewish Health and Mile High United Way. She is married to a Dartmouth College graduate, Anthony Davis (‘82) and they have two children, one of whom graduated from Dartmouth College in 2009. She enjoys gardening, hiking and is a fiber artist whose work has been displayed in several galleries over the years.

  • Thomas E. Balazy, M.D. Medical Director

    CNS Medical Group

    Thomas E. Balazy, M.D., has been at Craig since 1987 and for 17 years Dr. Balazy was Craig's Medical Director at the Mulitrauma unit at Swedish Medical Center.

    Dr. Balazy received his medical degree and completed his residency at the University of Colorado Health Sciences Center, and completed a fellowship in spinal cord and brain injury at Craig. He is also assistant clinical professor at the University of Colorado Health Sciences Center. In 2006 Dr. Balazy received the Jerome Gersten Clinical Teaching Award from the Dept. of PM&R at the UCHSC School of Medicine.

    Dr. Balazy is board certified in Physical Medicine and Rehabilitation. He is also the author of a widely read publication on chronic pain in spinal cord injury.

  • Stacy Abel Vice President of People and Culture

    Stacy Abel, SPHR, SHRM-SCP is the Vice President of People and Culture. Stacy joined the Craig leadership team in 2009 and has over 20 years of experience in Healthcare Human Resources. She has extensive hands-on experience leading HR initiatives including policy design, compensation, performance management, recruiting, compliance reporting, HRIS implementations, HR workflow development, training and development, and benefits administration all of which enable Craig Hospital to recruit and retain a high performing and motivated workforce. Stacy holds a BS in Business Administration/Human Resources with a Master’s in Organizational Leadership from Columbia Southern University in Alabama. She is certified through the Human Resource Certification Institute as a Senior Human Resource Professional (SPHR), through SHRM as a Senior Certified Professional (SHRM-SCP) and holds a certification as a Six Sigma Green Belt. She is active with the Colorado Human Resource Association, the Colorado Healthcare Association for Human Resource Management, and the Society for Human Resource Management.

  • Dan Frank Chief Financial Officer

    Dan Frank serves as the Chief Financial Officer. Dan earned his undergraduate degree in Business with a specialization in Accounting from the University of Colorado in Boulder. He also has a Master of Healthcare Administration degree from the University of Colorado in Denver. Dan has 30 years of financial experience in the health care industry. Prior to joining Craig Hospital in 2019, Dan was the CFO at Longmont United Hospital, and also served previously as the Director of Accounting and Reimbursement for Exempla Healthcare. Dan is responsible for Admissions, the Business Office, Health Information Management, Information Technology, and Materials Management. He is active in his community and has served on a variety of non-profit and community Boards.

  • Dana Polonsky Vice President of Clinical Services

    Dana Polonsky, PT, is the Vice President of Clinical Services. She received her B.S. in Physical Therapy from the University of Kentucky, 1981. Dana joined Craig in 1984 as a physical therapist, was the Director of PT between 1997- 2005, and in 2005 was promoted to VP of Clinical Services. She is responsible for clinical and management of the departments of physical therapy, occupational therapy, speech/language pathology, psychology, therapeutic recreation, clinical care management, guest services, risk management, security, safety, engineering and volunteer services.

  • Diane Reinhard Vice President of Patient Care Services & Chief Nursing Officer

    Diane Reinhard, DNP, MBA, MSCIS, RN, CRRN, NE-BC, is Vice President of Patient Care Services and Chief Nursing Officer. She received her BSN from the University of Denver in 1985, MBA from the University of Phoenix in 2001, and M.S. in Computer Information Systems from University of Phoenix in 2001. Diane received her Doctorate in Nursing - Executive Leadership from the American Sentinel University in 2013. Diane holds professional certification in Healthcare Finance and is Board certified in Rehabilitation Nursing and Executive Nursing. Diane has been in the field since 1982, and has been at Craig Hospital since 1990. She manages utilization of human, fiscal, and material resources allocated to nursing, food services, pharmacy, nursing education, patient/family education, infection control, Nurse Advice Line and quality departments. She continues to be active in local and national professional Boards of Directors.

Senior Team

  • ​Jennifer Biggs Arnold Associate Chief Nursing Officer

    Jennifer Biggs Arnold, BA, RN, MSN, CNRN, is the Associate Chief Nursing Officer of the Craig Hospital Nursing Department. Jennifer received her BSN and MSN at Regis University in 2005 and 2011 respectively. She has been a part of the Craig Hospital family since 2003 when she started as a rehab tech. Since joining nursing leadership in 2007, Jennifer has been involved in numerous projects including the development of the nursing computer documentation system, chairing the TBI Leadership Committee, and working with a strong interdisciplinary team to make the 2012 Brain Injury Summit a success. Jennifer is a member of AANN and is certified in neuroscience. She has had the opportunity to attend multiple educational conferences and has been invited as a guest speaker to speak on the subjects of interdisciplinary collaboration in the brain injury rehabilitation environment. She currently serves on the Brain Injury Alliance of Colorado Board of Directors.

  • Heather Both Director of Outpatient Services

    Outpatient Services

    Heather Both, MA, CCC-SLP, is the Director of Outpatient Services. Heather has been with Craig Hospital since 2010. She received a B.S. in Human Development and Family Studies from Colorado State University in 2006 and an M.A. in Speech Language Pathology from the University of Colorado in Boulder in 2009. Heather was the primary Speech-Language Pathologist at a high school in Highlands Ranch, Colorado from 2009-2010 before taking the opportunity to join the Craig Hospital team. Heather has worked in Inpatient and Outpatient Speech-Language Pathology as well as Outpatient Management at Craig. She served as the 2018 Brain Injury Summit Conference Sponsorship Chair and has led numerous projects and initiatives at Craig including outpatient funding processes and reports, scheduling processes, and growth and quality initiatives.

  • Laura Brown Director of Admissions

    Laura Brown, RN, BSN, is the Director of Admissions. Laura has worked in the field of Spinal Cord Injury and Brain Injury Rehabilitation for 21 years, as a nurse in ICU, Rehabilitation, and Outpatient Services, a Manager, and a Clinical Liaison. Laura came to Craig in 2014 after working at Shepherd Center for the past ten years.

  • Tom Carr Director of Therapeutic Recreation

    Therapeutic Recreation

    Tom Carr is the Director of Therapeutic Recreation and joined Craig in 2012. Previous to Craig, Tom was the director of athletics and the director of the U.S. Paralympic New England regional program at Northeast Passage, a privately funded program of the University of New Hampshire offering recreational opportunities to individuals with disabilities. His experience also includes his work as coordinator of adaptive skiing at Mount Snow Resort, therapeutic recreation instructor at the University of New Hampshire, and member of the Governor's Council on Physical Fitness for the State of New Hampshire.

  • Dale Diasparra Director of Food Services

  • Mary Feller Executive Director of the Craig Hospital Foundation

    Mary Feller is Executive Director of the Craig Hospital Foundation. The Foundation seeks funding and manages the investment of donations in support of the hospital's mission. Mary has a BS from Elmhurst College and an MA from Saint Louis University. Mary has 28 years of fundraising experience including serving as Director of Institutional Advancement for Graland for six years and Assistant Vice President of Development for Metro State College for 15 years. Prior to moving to Denver in 1989, Mary worked as Director of Development for Maryville College and Fontbonne College in St. Louis. She is a member of the Association of Fundraising Professionals.

  • Kim Frey Director of Speech-Language Pathology

    Speech and Language Therapy

    Kim Frey, PhD, CCC-SLP, CBIS, is the Director of Speech-Language Pathology and joined Craig in 2013. She received her B.S. in Communication from the University of Tulsa in 1993, her M.S. in Speech, Language, and Hearing Sciences from the University of Nebraska-Lincoln in 1995, and a dual PhD in Cognitive Science and Speech, Language, & Hearing Sciences from the University of Colorado Boulder in 2013. For 14 years, she worked in inpatient neurologic rehabilitation and also researched cognitive impairment due to stroke, traumatic brain injury, and viral illness. Subsequently, she became an Instructor in the Neurobehavioral Disorders Program in the Department of Psychiatry at the University of Colorado School of Medicine. In this program, she served as Director of the Constraint Induced Aphasia Therapy clinic and was also the study coordinator for a double-blind, placebo controlled pharmacologic and cognitive rehabilitation trial for persons with traumatic brain injury. She has presented nationally and internationally and published on several topics including neurobehavioral disorders following stroke, traumatic brain injury, and West Nile virus and also a water protocol for persons with dysphagia related to stroke.

  • Amy M. Goldstein Director of Pharmacy Services


    Amy M. Goldstein, RPh, BS.Pharm., MS, is the Directory of Pharmacy Services. Amy received her BS in Pharmacy from the University of Wisconsin in Madison in 1988 and M.S. in Hospital Pharmacy Administration in 1992. Amy completed two ASHP Residencies, Pharmacy Practice in 1991 and Advanced Hospital Pharmacy Administration in 1992. In 2011, Amy received an Executive Leadership in Health Care Informatics Certificate from the University of Colorado – Denver. She has been a pharmacist since 1989 and has been the Pharmacy Director since 2002. She also is an Adjunct Faculty member in the Department of Pharmacy Practice at Regis University and the University of Colorado Skaggs School of Pharmacy. In 2014 she was named Outstanding Preceptor of the year by the Skaggs School of Pharmacy. She is responsible for the overall planning, organizing, monitoring and evaluating of the medication use process at Craig Hospital. Amy is a member of the American Society of Health System Pharmacists and Colorado Pharmacist Association.

  • John Hall Director of Facilities & Environmental Services

  • ​Cindy Harrison-Felix Director of Brain Injury Research


    Cindy Harrison-Felix, PhD, FACRM, has graduate training in Clinical Sciences and Community Medicine, and is an Assistant Clinical Professor in the Department of Physical Medicine and Rehabilitation Medicine at the University of Colorado Denver. She has almost 40 years of experience working in disability and rehabilitation research with an emphasis in TBI and SCI. She serves as the Project Director for the TBI Model Systems National Data and Statistical Center located at Craig Hospital, and is Co-Project Director for the Rocky Mountain Regional Brain Injury System (RMRBIS), the TBI Model System at Craig Hospital.

  • Mary Hewitt Director of Health Information Management

    Mary Hewitt, RHIA, is the Director of Health Information Management and Craig's Privacy Officer. Mary received a B.S. from Illinois State University in 1978. She has worked in the field since that time and has been a director at Craig since 2000. Mary is responsible for the planning, organizing and directing the function, services and operations provided by the Health Information Management Department in the maintenance and use of the medical record. She is also responsible for protecting patient's privacy rights and their individually identifiable health information as required by the HIPAA Standards for Privacy. Mary is a member of several professional organizations including the American Health Information Management Association (AHIMA); Colorado Health Information Management Association (CHIMA); National Association Medical Staff Services; and Colorado Association Medical Staff Services.

  • Jacque Howard Controller

    Jacque Howard, MBA, is the Controller. Jacque joined the management team at Craig in July 2007. Her entire career in accounting and finance career has been in the healthcare industry. Jacque graduated from the University of Wyoming with a B.S. degree in Accounting and obtained her M.B.A. degree from the University of Colorado at Denver with an emphasis in Finance. She held previous positions as Controller at Presbyterian/St. Luke's Medical Center in Denver and Hacienda Health Care in Phoenix, AZ. Jacque also worked as a Director of Budgeting and Cost Accounting at HealthOne and Director of Reimbursement at Exempla Healthcare. At Craig she is responsible for managing the accounting, budgeting, accounts payable, payroll and patient accounting functions.

  • Toby Huston, Ph.D. Rehabilitation Psychologist, Director of Psychology

    Toby Huston, Ph.D. is the Director of Psychology. He joined Craig Hospital in 2002 and spent 13 years as a team Rehabilitation Psychologist in the spinal cord injury program before assuming his current leadership position in 2015. He earned his B.S. in Psychology from Colorado State University in 1988 and his Ph.D. in Clinical Psychology from Alliant International University in 1997. Toby has worked in the field of Rehabilitation Psychology for 20 years and was an Assistant Professor in the department of Physical Medicine and Rehabilitation at the University of Colorado prior to coming to Craig Hospital. He has been involved in numerous research projects in the field of rehabilitation and has presented and published on topics of Rehabilitation Psychology, spinal cord injury, and quality of life. Toby is actively involved in a number of professional organizations including Division 22 (Rehabilitation Psychology) of the American Psychological Association and the Academy of Spinal Cord Injury Professionals, where he has served as the president of the Psychology, Social Work, and Counselor section and is a member of the organization’s governance board of directors. He maintains a clinical presence at Craig in addition to his leadership role.

  • Kyle L. Mickalowski Director of Quality Management

    Kyle L. Mickalowski, MPH, is the Director of Quality Management. Kyle received his B.A. from the Augustana University, Sioux Falls, South Dakota, 2008 and a Master’s of Public Health in epidemiology, The George Washington University, Washington, DC, 2010. He has been a part of the Craig Hospital family since 2013 joined the leadership team in 2016. Kyle coordinates and manages hospital-wide performance improvement and patient safety programs; maintains readiness for surveys from regulatory agencies; coordinates Medical Staff Executive Committee and hospital functions; implements Medical Staff credentialing and peer review.

  • ​Stephanie Percival Director of Clinical Care Management

    Clinical Care Management

    Stephanie Percival, MA, is the Director of Clinical Care Management (Inpatient and Outpatient Counselors). Stephanie received her B.A. degree in Psychology from the University of Denver in 1976 and her M.A. in Clinical Psychology from Antioch University in 1984. Stephanie has worked in the Rehabilitation/Disability Management field for the past 21 years. Stephanie joined Craig Hospital in 2001 as a counselor in the Patient and Family Services Department and in November, 2005 Stephanie became the Director of the Department. Stephanie is an active member of the American Association of Spinal Cord Injury Psychologists and Social Workers.

  • ​Ellen Severe Director of Occupational Therapy

    Occupational Therapy

    Ellen Severe, OTR, is the Director of Occupational Therapy. Ellen received a B.S. in Occupational Therapy from Colorado State University in 1986. She began working at Craig Hospital in 1990 on the Brain Injury team. She transferred to the Spinal Cord Injury team in 1992 and became a member of the Technology group. In 1994 she became assistant Supervisor for the SCI OT team. Since then Ellen has worked on both the TBI and SCI floors as well as in the Outpatient Clinic and pool programs. Currently she is co-leader of the Spasticity Clinic. Ellen was Supervisor for the SCI OT team from 2005 to 2007.

  • Candy Tefertiller Director of Physical Therapy

    Physical Therapy

    Candy Tefertiller, PT, DPT, NCS, is the Director of Physical Therapy. Candy received a B.S in Biology from Mount Olive College in 1997 and a Master's in Physical Therapy from East Carolina University in 2000. Candy has been working in the field of neurological rehabilitation since 2000 and received an assistive technology practitioner (ATP) certification in 2005 and became a certified neurological clinical specialist (NCS) in 2007. Candy then received a Doctorate of Physical Therapy degree from Rocky Mountain Health Care University in 2008. She has been involved in numerous research projects and has focused much of her career on interventions and program development promoting recovery after neurologic injury or disease. Candy is a member of the American Physical Therapy Association and the Neurologic Section.

  • ​Chris Watkins Director of Information Systems

    Chris Watkins, BS, PMP, is Director of Information Systems. Chris attended Regis University in Denver, Colorado and received a Bachelor of Science degree in Computer Information Systems. He has nearly forty years of IT management experience, including twenty-four years of healthcare IT management between Presbyterian/St. Luke's, Centura Health and Craig Hospital. He is responsible for Information Technology and an active member of the Mile Hi chapter of the Project Management Institute.