Senior Management Team
Michael "Mike" Fordyce President & CEO
Michael "Mike" Fordyce is the President and CEO of Craig Hospital. He served on the Craig Hospital Board of Directors from 1998-2005, and was Chair of the Board from 2003-04. Mike came to Craig from Catholic Health Initiatives (CHI), where he served as chief administrative officer. CHI, a national health care system, owns and operates 72 hospitals and 42 long-term care facilities across the country. Mike was with CHI for 21 years, with a strong background in administration, strategy, organizational development, and human resources. He received his academic training at the University of Cincinnati.
Thomas E. Balazy, M.D. Medical Director
CNS Physician Group
Thomas E. Balazy, M.D., has been at Craig since 1987 and for 17 years Dr. Balazy was Craig's Medical Director at the Mulitrauma unit at Swedish Medical Center. Dr. Balazy received his medical degree and completed his residency at the University of Colorado Health Sciences Center, and completed a fellowship in spinal cord and brain injury at Craig. He is also assistant clinical professor at the University of Colorado Health Sciences Center. Dr. Balazy is board certified in Physical Medicine and Rehabilitation. In 2006 Dr. Balazy received the Jerome Gersten Clinical Teaching Award from the Dept. of PM&R at the UCHSC School of Medicine. Dr. Balazy is the author of a widely read publication on chronic pain in spinal cord injury.
Julie Keegan Vice President of Finance
Julie Keegan is the Vice President of Finance. Julie received her B.S. in Accounting from the University of Nebraska-Lincoln in 1981. Her prior experience includes working as a certified public accountant for Arthur Anderson & Co, Chief Financial Officer for Presbyterian Aurora Hospital, Director of Finance for Saint Joseph Hospital and Vice President/Controller for Exempla Healthcare. Julie joined Craig Hospital in 2006. She is responsible for Admissions, the Business Office, Health Information Management, Information Technology, and Materials Management. She is very active in the Healthcare Financial Management Association.
Dana Polonsky Vice President of Clinical Services
Dana Polonsky, PT, is the Vice President of Clinical Services. She received her B.S. in Physical Therapy from the University of Kentucky, 1981. Dana joined Craig in 1984 as a physical therapist, was the Director of PT between 1997- 2005, and in 2005 was promoted to VP of Clinical Services. She is responsible for clinical and management of the departments of physical therapy, occupational therapy, speech/language pathology, psychology, therapeutic recreation, clinical care management, guest services, risk management, security, safety, engineering and volunteer services.
Diane Reinhard Vice President of Patient Care Services & Chief Nursing Officer
Diane Reinhard, DNP, MBA, MSCIS, RN, CRRN, NE-BC, is Vice President of Patient Care Services and Chief Nursing Officer. She received her BSN from the University of Denver in 1985, MBA from the University of Phoenix in 2001, and M.S. in Computer Information Systems from University of Phoenix in 2001. Diane received her Doctorate in Nursing - Executive Leadership from the American Sentinel University in 2013. Diane holds professional certification in Healthcare Finance and is Board certified in Rehabilitation Nursing and Executive Nursing. Diane has been in the field since 1982, and has been at Craig Hospital since 1990. She manages utilization of human, fiscal, and material resources allocated to nursing, food services, pharmacy, nursing education, patient/family education, infection control, Nurse Advice Line and quality departments. She continues to be active in local and national professional Boards of Directors.
Stacy Abel Director of Human Resources
Stacy Abel, SPHR, SHRM-SCP is the Director of Human Resources and Occupational Health. Stacy joined the Craig leadership team in 2009 and has over 20 years of experience in Healthcare Human Resources. She has extensive hands-on experience leading HR initiatives including policy design, compensation, performance management, recruiting, compliance reporting, HRIS implementations, HR workflow development, training and development, and benefits administration all of which enable Craig Hospital to recruit and retain a high performing and motivated workforce. Stacy holds a BS in Business Administration/Human Resources with a Master’s in Organizational Leadership from Columbia Southern University in Alabama. She is certified through the Human Resource Certification Institute as a Senior Human Resource Professional (SPHR), through SHRM as a Senior Certified Professional (SHRM-SCP) and holds a certification as a Six Sigma Green Belt. She is active with the Colorado Human Resource Association, the Colorado Healthcare Association for Human Resource Management, and the Society for Human Resource Management.
Jennifer Biggs Arnold Associate Chief Nursing Officer
Jennifer Biggs Arnold, BA, RN, MSN, CNRN, is the Associate Chief Nursing Officer of the Craig Hospital Nursing Department. Jennifer received her BSN and MSN at Regis University in 2005 and 2011 respectively. She has been a part of the Craig Hospital family since 2003 when she started as a rehab tech. Since joining nursing leadership in 2007, Jennifer has been involved in numerous projects including the development of the nursing computer documentation system, chairing the TBI Leadership Committee, and working with a strong interdisciplinary team to make the 2012 Brain Injury Summit a success. Jennifer is a member of AANN and is certified in neuroscience. She has had the opportunity to attend multiple educational conferences and has been invited as a guest speaker to speak on the subjects of interdisciplinary collaboration in the brain injury rehabilitation environment. She currently serves on the Brain Injury Alliance of Colorado Board of Directors.
Laura Brown Director of Admissions
Laura Brown, RN, BSN, is the Director of Admissions. Laura has worked in the field of Spinal Cord Injury and Brain Injury Rehabilitation for 21 years, as a nurse in ICU, Rehabilitation, and Outpatient Services, a Manager, and a Clinical Liaison. Laura came to Craig in 2014 after working at Shepherd Center for the past ten years.
Tom Carr Director of Therapeutic Recreation
Tom Carr is the Director of Therapeutic Recreation and joined Craig in 2012. Previous to Craig, Tom was the director of athletics and the director of the U.S. Paralympic New England regional program at Northeast Passage, a privately funded program of the University of New Hampshire offering recreational opportunities to individuals with disabilities. His experience also includes his work as coordinator of adaptive skiing at Mount Snow Resort, therapeutic recreation instructor at the University of New Hampshire, and member of the Governor's Council on Physical Fitness for the State of New Hamp
Dale Diasparra Director of Food Services
Kim Frey Director of Speech-Language Pathology
Speech and Language Therapy
Kim Frey, PhD, CCC-SLP, CBIS, is the Director of Speech-Language Pathology and joined Craig in 2013. She received her B.S. in Communication from the University of Tulsa in 1993, her M.S. in Speech, Language, and Hearing Sciences from the University of Nebraska-Lincoln in 1995, and a dual PhD in Cognitive Science and Speech, Language, & Hearing Sciences from the University of Colorado Boulder in 2013. For 14 years, she worked in inpatient neurologic rehabilitation and also researched cognitive impairment due to stroke, traumatic brain injury, and viral illness. Subsequently, she became an Instructor in the Neurobehavioral Disorders Program in the Department of Psychiatry at the University of Colorado School of Medicine. In this program, she served as Director of the Constraint Induced Aphasia Therapy clinic and was also the study coordinator for a double-blind, placebo controlled pharmacologic and cognitive rehabilitation trial for persons with traumatic brain injury. She has presented nationally and internationally and published on several topics including neurobehavioral disorders following stroke, traumatic brain injury, and West Nile virus and also a water protocol for persons with dysphagia related to stroke.
Mary Feller Executive Director of the Craig Hospital Foundation
Mary Feller is Executive Director of the Craig Hospital Foundation. The Foundation seeks funding and manages the investment of donations in support of the hospital's mission. Mary has a BS from Elmhurst College and an MA from Saint Louis University. Mary has 28 years of fundraising experience including serving as Director of Institutional Advancement for Graland for six years and Assistant Vice President of Development for Metro State College for 15 years. Prior to moving to Denver in 1989, Mary worked as Director of Development for Maryville College and Fontbonne College in St. Louis. She is a member of the Association of Fundraising Professionals.
Amy M. Goldstein Director of Pharmacy Services
Amy M. Goldstein, RPh, BS.Pharm., MS, is the Directory of Pharmacy Services. Amy received her BS in Pharmacy from the University of Wisconsin in Madison in 1988 and M.S. in Hospital Pharmacy Administration in 1992. Amy completed two ASHP Residencies, Pharmacy Practice in 1991 and Advanced Hospital Pharmacy Administration in 1992. In 2011, Amy received an Executive Leadership in Health Care Informatics Certificate from the University of Colorado – Denver. She has been a pharmacist since 1989 and has been the Pharmacy Director since 2002. She also is an Adjunct Faculty member in the Department of Pharmacy Practice at Regis University and the University of Colorado Skaggs School of Pharmacy. In 2014 she was named Outstanding Preceptor of the year by the Skaggs School of Pharmacy. She is responsible for the overall planning, organizing, monitoring and evaluating of the medication use process at Craig Hospital. Amy is a member of the American Society of Health System Pharmacists and Colorado Pharmacist Association.
Cindy Harrison-Felix Director of Brain Injury Research
Cindy Harrison-Felix, PhD, FACRM, has graduate training in Clinical Sciences and Community Medicine, and is an Assistant Clinical Professor in the Department of Physical Medicine and Rehabilitation Medicine at the University of Colorado Denver. She has almost 40 years of experience working in disability and rehabilitation research with an emphasis in TBI and SCI. She serves as the Project Director for the TBI Model Systems National Data and Statistical Center located at Craig Hospital, and is Co-Project Director for the Rocky Mountain Regional Brain Injury System (RMRBIS), the TBI Model System at Craig Hospital.
Mary Hewitt Director of Health Information Management
Mary Hewitt, RHIA, is the Director of Health Information Management and Craig's Privacy Officer. Mary received a B.S. from Illinois State University in 1978. She has worked in the field since that time and has been a director at Craig since 2000. Mary is responsible for the planning, organizing and directing the function, services and operations provided by the Health Information Management Department in the maintenance and use of the medical record. She is also responsible for protecting patient's privacy rights and their individually identifiable health information as required by the HIPAA Standards for Privacy. Mary is a member of several professional organizations including the American Health Information Management Association (AHIMA); Colorado Health Information Management Association (CHIMA); National Association Medical Staff Services; and Colorado Association Medical Staff Services.
Jacque Howard Controller
Jacque Howard, MBA, is the Controller. Jacque joined the management team at Craig in July 2007. Her entire career in accounting and finance career has been in the healthcare industry. Jacque graduated from the University of Wyoming with a B.S. degree in Accounting and obtained her M.B.A. degree from the University of Colorado at Denver with an emphasis in Finance. She held previous positions as Controller at Presbyterian/St. Luke's Medical Center in Denver and Hacienda Health Care in Phoenix, AZ. Jacque also worked as a Director of Budgeting and Cost Accounting at HealthOne and Director of Reimbursement at Exempla Healthcare. At Craig she is responsible for managing the accounting, budgeting, accounts payable, payroll and patient accounting functions.
Kenny Hosack Director of Marketing & Public Relations
Kenny Hosack, MA, is the Director of Provider Relations, Marketing, and Public Relations. Kenny received his B.A. in Psychology-Religion double major from Tufts University, and his M.A. in Rehabilitation Counseling from the University of Northern Colorado. Kenny has worked in the field since 1974, at Craig 1974-1975, 1979-1986, and has been Director of Provider Relations since 1996. Mr. Hosack is responsible for development and implementation of the Craig's strategic marketing plan, provider relations, marketing communications, and public relations/media. Kenny was the co-founder of the Colorado Brain Injury Association, 1980; Chair, Colorado Department of Health Technical Advisory Report to the Governor, 1987; and Chair, Colorado Division of Workers Compensation TBI Medical Treatment Guidelines Task Force, 1997-2012. Mr. Hosack received the National Head Injury Foundation Founders Award, 1991; and was the Keynote Speaker at the First International TBI Conference, 1991. Mr. Hosack currently co-chairs the Colorado Youth Sports Concussion Special Interest Group
Toby Huston Director of Psychology
Toby Huston, Ph.D. is the Director of Psychology. He joined Craig Hospital in 2002 and spent 13 years as a team Rehabilitation Psychologist in the spinal cord injury program before assuming his current leadership position in 2015. He earned his B.S. in Psychology from Colorado State University in 1988 and his Ph.D. in Clinical Psychology from Alliant International University in 1997. Toby has worked in the field of Rehabilitation Psychology for 20 years and was an Assistant Professor in the department of Physical Medicine and Rehabilitation at the University of Colorado prior to coming to Craig Hospital. He has been involved in numerous research projects in the field of rehabilitation and has presented and published on topics of Rehabilitation Psychology, spinal cord injury, and quality of life. Toby is actively involved in a number of professional organizations including Division 22 (Rehabilitation Psychology) of the American Psychological Association and the Academy of Spinal Cord Injury Professionals, where he has served as the president of the Psychology, Social Work, and Counselor section and is a member of the organization’s governance board of directors. He maintains a clinical presence at Craig in addition to his leadership role.
Cindy Lawson Director of Outpatient Services
Cindy Lawson, BS, MBA, is the Director of Outpatient Services. Previously Cindy was a Division Director for St. Elizabeth Health in Lafayette, Indiana, where she directed Lafayette's two hospital system acute rehabilitation and psychiatric units, a large pediatric and adult outpatient program, and other duties. Cindy received the Distinguished Public Service Award from the Indiana Academy of Family Physicians for her contribution to community and state with her work with troubled adolescents. Cindy received her BS degree in Occupational Therapy from Indiana University and her MBA from Indiana Wesleyan University. She has also completed training as a Certified Healthcare Manager from the Indiana Hospital and Health Association Management Institute.
Lee Means Director of Engineering/ES
Lee Means is the Director of Engineering/ES. Lee has worked in the field of engineering since 1981 and has been the director of engineering since 1988. Lee's responsibilities include the management of construction, maintenance, grounds and housekeeping. Lee is a member of the American Hospital Association, American Society of Healthcare Engineers, Colorado Association of Healthcare Engineers and Directors (board member).
Kyle L. Mickalowski Director of Quality Management
Kyle L. Mickalowski, MPH, is the Director of Quality Management. Kyle received his B.A. from the Augustana University, Sioux Falls, South Dakota, 2008 and a Master’s of Public Health in epidemiology, The George Washington University, Washington, DC, 2010. He has been a part of the Craig Hospital family since 2013 joined the leadership team in 2016. Kyle coordinates and manages hospital-wide performance improvement and patient safety programs; maintains readiness for surveys from regulatory agencies; coordinates Medical Staff Executive Committee and hospital functions; implements Medical Staff credentialing and peer review.
Stephanie Percival Director of Clinical Care Management
Clinical Care Management
Stephanie Percival, MA, is the Director of Clinical Care Management (Inpatient and Outpatient Counselors). Stephanie received her B.A. degree in Psychology from the University of Denver in 1976 and her M.A. in Clinical Psychology from Antioch University in 1984. Stephanie has worked in the Rehabilitation/Disability Management field for the past 21 years. Stephanie joined Craig Hospital in 2001 as a counselor in the Patient and Family Services Department and in November, 2005 Stephanie became the Director of the Department. Stephanie is an active member of the American Association of Spinal Cord Injury Psychologists and Social Workers.
Ellen Severe Director of Occupational Therapy
Ellen Severe, OTR, is the Director of Occupational Therapy. Ellen received a B.S. in Occupational Therapy from Colorado State University in 1986. She began working at Craig Hospital in 1990 on the Brain Injury team. She transferred to the Spinal Cord Injury team in 1992 and became a member of the Technology group. In 1994 she became assistant Supervisor for the SCI OT team. Since then Ellen has worked on both the TBI and SCI floors as well as in the Outpatient Clinic and pool programs. Currently she is co-leader of the Spasticity Clinic. Ellen was Supervisor for the SCI OT team from 2005 to 2007.
Candy Tefertiller Director of Physical Therapy
Candy Tefertiller, PT, DPT, NCS, is the Director of Physical Therapy. Candy received a B.S in Biology from Mount Olive College in 1997 and a Master's in Physical Therapy from East Carolina University in 2000. Candy has been working in the field of neurological rehabilitation since 2000 and received an assistive technology practitioner (ATP) certification in 2005 and became a certified neurological clinical specialist (NCS) in 2007. Candy then received a Doctorate of Physical Therapy degree from Rocky Mountain Health Care University in 2008. She has been involved in numerous research projects and has focused much of her career on interventions and program development promoting recovery after neurologic injury or disease. Candy is a member of the American Physical Therapy Association and the Neurologic Section.
Chris Watkins Director of Information Systems
Chris Watkins, BS, PMP, is the Director of Information Systems. Chris attended Regis University in Denver, Colorado and received a Bachelor of Science degree in Computer Information Systems. He has over twenty-six years of IT management experience, including eleven years in healthcare between Presbyterian St. Luke's and Centura Health. He is responsible for Information Technology and an active member of the Mile-Hi chapter of the Project Management Institute.